Privacy Policy

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Metalavie Ottawa Steel Roofing 1. Introduction

Metalvie Ontario ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website  www.metalvieontario.ca] (the "Site") or use our services. By using our Site or services, you consent to the practices described in this policy. 

2. Information We Collect

We may collect the following types of information from you: 

• Personal Information: 
  • Name
  • Contact information (e.g., address, email address, phone number)
  • Information related to your inquiries or orders
• Usage Information: 
  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages visited on our Site
  • Time spent on pages
• Cookies and Tracking Technologies: 
  • We use cookies and similar technologies to enhance your experience on our Site, analyze trends, administer the Site, and track users' movements around the Site.

3. How We Use Your Information

We may use your information for the following purposes:

• To process and fulfill your orders 
• To provide customer support and respond to your inquiries 
• To improve our Site and services
• To send you promotional emails or newsletters (you can opt-out at any time)
• To comply with legal obligations
• To analyze website traffic and user behavior.
• To prevent fraud.
• To personalize user experience.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us with payment processing, shipping, marketing, and other business operations. 
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets. 
• With your consent: We may share your information with other third parties if you provide us with consent.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. 

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you. 
• Correction: You can request to correct any inaccuracies in your personal information.
• Deletion: You can request to delete your personal information, subject to legal limitations. 
• Opt-Out: You can opt-out of receiving marketing communications from us. 
• Withdraw Consent: Where we rely on consent to process your personal data, you can withdraw this consent at any time.

To exercise these rights, please contact us at the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Site. 

9. Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it. 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our Site and services after any changes constitute your acceptance of the revised policy. 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@metalvie.com
• Address:  396 Cooper St 4th Floor, Ottawa, ON K2P 0G8 
• Phone number: 1-833-822-2020